This Breakwater Bay Arlen 56.5" Wide Square Arm Convertible Sofa is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Sofa. I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
Overall: 27.5'' H x 111'' W x 34'' D Leg Material: Metal Product Care: Wipe clean with a dry cloth, when needed Design: Standard Overall Product Weight: 118.16lb. I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair I was quite surprised with the low ratings. However, this was my first purchase buying Sofa. The site was easy to search for what I needed and provided much information on the Sofa. I loved how I was able to order Sofa before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
I can not say enough good things about this Sofa. I am grateful to the other reviewers for noting that this works great. These Sofa fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color. I had to order Sofa for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
Overall: 32'' H x 78.35'' W x 26'' D Leg Material: Metal Product Care: Clean with a dry cloth Design: Convertible Overall Product Weight: 119lb. I ordered Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Sofa. It took about a week to deliver. The Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.
I order a Sofa on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
You can not go wrong with this furniture. Good price. Nice color! It does not look cheap like the others. I have received so many compliments. It's very cool and looks great. Will definitely buy other colors! Last purchase was a new Sofa. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Sofa for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
Overall: 35'' H x 56.5'' W x 31.1'' D Leg Material: Solid + Manufactured Wood Product Care: Wipe clean with a dry cloth Design: Convertible Overall Product Weight: 62.8lb. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
The Quality of Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Sofa is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I am not sure, Now Breakwater Bay Arlen 56.5" Wide Square Arm Convertible Sofa may have a few pieces in stock! If you decide to buy it Today Please check stock! (It may out of stock, because someone else will buy it.) I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
Overall Width - Side to Side: 79.5'' This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Sofa was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
Overall: 31.5'' H x 81.9'' W x 34.2'' D Leg Material: Metal Product Care: Wipe clean with a dry cloth Design: Standard Overall Product Weight: 99lb. I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Sofa.
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Sofa and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair. This store has everything for your home and the largest selection you will find anywhere. I was shopping for Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.