Heartiest congratulation to you! If you think to buy Mercer41 Ayres Cocktail Ottoman as gift to someone. I wish you have a nice experience shopping and get fast shipping. Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
Shape: Square Seat Fill Material Details: Polystyrene beads Adult Assembly Required: No Product Care: Machine wash and spot clean I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Luxury Ottoman with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
This Mercer41 Ayres Cocktail Ottoman is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Luxury Ottoman. I ordered a Luxury Ottoman from Wayfair and another Luxury Ottoman from another company last month, the couch came within 2 weeks, the Luxury Ottoman, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Luxury Ottoman as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.
Shape: Round Overall: 17'' H x 18'' W x 18'' D Overall Product Weight: 26lb. Seat Fill Material Details: 90% Foam, 10% Polyester Adult Assembly Required: Yes Recently purchased some Luxury Ottoman. The Luxury Ottoman shipped extremely quickly and were at my door in 10 days. The Luxury Ottoman quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
I had to order Luxury Ottoman for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed. I ordered a Luxury Ottoman from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
I can not say enough good things about this Luxury Ottoman. I am grateful to the other reviewers for noting that this works great. These Luxury Ottoman fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Shape: Specialty Overall: 18.75'' H x 36'' W x 36'' D Overall Product Weight: 24.2lb. Adult Assembly Required: No Product Care: S After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
Last purchase was a new Luxury Ottoman. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Luxury Ottoman for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. I have purchased the Luxury Ottoman from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
You can not go wrong with this furniture. Good price. Nice color! It does not look cheap like the others. I have received so many compliments. It's very cool and looks great. Will definitely buy other colors! Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
Shape: Specialty Overall Depth - Front to Back: 17'' Overall Product Weight: 16lb. Adult Assembly Required: No No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I am not sure, Now Mercer41 Ayres Cocktail Ottoman may have a few pieces in stock! If you decide to buy it Today Please check stock! (It may out of stock, because someone else will buy it.) They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
Shape: Round Overall: 15'' H x 19'' W x 19'' D Overall Product Weight: 18lb. Adult Assembly Required: No Product Care: Wipe clean with a dry cloth I've finally ordered a Luxury Ottoman on Wayfair a while ago and it is better than my old Luxury Ottoman I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Luxury Ottoman was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. I order a Luxury Ottoman on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.