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Furniture is a big investment. So whether you're shopping in a store or online, you want to feel confident that you'll be getting a good-quality product for a fair price - and that you'll have a service-oriented team helping you along the way. In-store, that means a friendly and knowledgeable staff, plenty of samples to test or sit on, and clear delivery and return policies that make you confident that you'll be happy with your new furnishings. Online, more is more in terms of information: A company that offers measuring or shopping guides, free swatches and easy, affordable delivery and free returns will earn our loyalty!
Very fast service, Luxury Ottoman looks great and fits perfect. Delivered on time, drivers very friendly and helpful, they unpacked, positioned it where I wanted it and took away the packaging. Excellent service. Quality furniture at amazing prices. Customer service and delivery guys both outstanding. Easy online transaction, updated on the whole process re delivery etc. Delivery driver was also excellent with communication re time of delivery. Really pleased with Luxury Ottoman. Arrived on time and very well packaged, Thank You.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
Please check pricing before to buy Three Posts Abshire 38" Tufted Square Cocktail Ottoman
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User from Home
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Luxury Ottoman was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Luxury Ottoman are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
January 22, 2021