This furniture feels good and looks good as well. This is the best Sofa I now have. Amazing gift! I was able to get this furniture on sale around New Year. Perfect gift for anyone! Great customer service as always! I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
Overall: 28'' H x 80.5'' W x 32'' D Leg Material: Metal Product Care: Wipe with clean dry cloth Design: Standard Overall Product Weight: 103lb. What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Sofa from them. Excellent service and fast shipping.
I have purchased the Sofa from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Sofathat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Sofa that in the past I kept the item instead of returning it.
It arrived on time. I have had many Sofa(s) before, but this one is the best. It's also stylish and am very happy to have bought it. I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
Overall: 35'' H x 80'' W x 33'' D Leg Material: Solid Wood Product Care: Spot clean only Design: Standard Overall Product Weight: 80lb. I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair I was quite surprised with the low ratings. However, this was my first purchase buying Sofa. The site was easy to search for what I needed and provided much information on the Sofa. I loved how I was able to order Sofa before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
I love my this Sofa. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item. I had to order Sofa for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
Overall: 26'' H x 84.6'' W x 37.4'' D Leg Material: Solid Wood Product Care: Do not rub hard, do not expose to the sun Design: Standard Overall Product Weight: 88lb. I ordered Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Sofa. It took about a week to deliver. The Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.
I order a Sofa on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
This is the best thing I've ever used! I bought it during the anniversary sale and plan to buy another. I've used it every day since it came. Everyone must own one! Shipping was FaST as well. Arrived in 2 days with regular shipping. Last purchase was a new Sofa. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Sofa for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
Overall: 39'' H x 91'' W x 41'' D Leg Material: Solid Wood Design: Standard Overall Product Weight: 158lb. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
The Quality of Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Sofa is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I bought this Sofa for a dear friend, I was pleased with the execution of this simple, classic Sofa which is made even more personal with the words entered. I am sure you will love it, and it will be a reminder of our beloved treasure. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
Overall: 40'' H x 92'' W x 39'' D Design: Standard Overall Product Weight: 150lb. Adult Assembly Required: Yes This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.